Safe Guarding:
Our Responsibility and
Our Promise To Parents
About Our Policies
At Snowflakes Day Nursery and Montessori, the safety and well-being of every child in our care is our highest priority. We are committed to providing a secure, nurturing environment where children can thrive and develop with confidence.
Safeguarding isn't just about compliance – it's about creating environments where children feel genuinely safe and parents feel completely confident. Our comprehensive safeguarding policies, regularly updated and rigorously implemented, exceed statutory requirements.
Every staff member receives enhanced safeguarding training, updated annually with additional specialised training for designated safeguarding leads. But beyond formal training, we've cultivated a safeguarding culture where every team member understands their responsibility to protect children. Regular supervision provides opportunities to discuss concerns, ensuring nothing gets overlooked. Our low staff turnover means children interact with familiar adults who know them well enough to notice changes that might indicate concerns.
Our policies follow the legislation and statutory guidances of the following Acts:
Children Act 1989 & 2004
Working Together to Safeguard Children (2023)
Keeping Children Safe in Education (2024)
The Prevent Duty (2015)
Female Genital Mutilation Act (2003) and Serious Crime Act (2015)
Data Protection Act (2018) & UK GDPR
Safeguarding Vulnerable Groups Act (2006)
Education Act 2002
Counter Terrorism and Security Act (2015)
Voyeurism (Offences) Act 2019
Children and Social Work Act 2017
Multi-agency statutory guidance on FGM
Local Safeguarding Partnership Procedures
Our Child Protection Commitment
We take our safeguarding responsibilities seriously. As a registered childcare provider, if we have any concerns regarding a child's welfare and protection, we have a legal responsibility to contact social services. This commitment ensures that every child receives the protection and support they deserve.
Qualified and Caring Staff
Our dedicated team forms the foundation of our safeguarding approach. Our staff are carefully selected based on their qualifications and experience, as well as their ability to care for young children with love, care and patience.
The majority of our staff are fully qualified with many years of experience in early childhood education.
Their qualifications include QTS, EYPS, NNEB, PPA, BTEC, NVQ, and QCF Diploma in Montessori, ensuring your child receives expert care from knowledgeable professionals.
All staff and trainees go through DBS checks, provide two verified references and are put through rigorous interview procedures.
A safeguarding induction occurs before unsupervised contact with children.
We operate exceeding the requirements of the Children's Act 1989 & 2004 in both our staff-to-child ratios and our ratio of qualified staff. Fully qualified staff are always on duty throughout the day, providing consistent, professional supervision and care.
Health and Safety Standards
We take all reasonable steps to ensure the health, safety and welfare of all persons using our premises. We maintain comprehensive health and safety regulations and expect all parents and visitors to support us in maintaining these high standards.
Secure Collection Procedures
To ensure your child's safety, we have established clear collection protocols. A password and brief description must be provided if your child is to be collected by anyone other than their usual carer. This additional security measure helps us verify that your child is being collected by an authorized person.
If a child is not collected by 7pm, we will contact social services as we have a duty of care to ensure every child's wellbeing and safety.
Incident Recording and Emergency Response
We maintain detailed records of all major accidents, bumps to the head, and incidents relating to your child. Parents must acknowledge receiving this information by signing the incident form, ensuring clear communication about your child's wellbeing.
In the unlikely event of a serious accident, we will immediately call the emergency services and contact you simultaneously. Our staff are trained to respond quickly and appropriately to any emergency situation.
Data Protection and Confidentiality
We acknowledge that all personal data supplied will be held in compliance with the Data Protection Act 2018 and GDPR. For detailed information about how we handle your family's personal information, please see our nursery Privacy Policy.
Creating a Safe Environment
Our commitment to safeguarding extends beyond policies and procedures. We strive to create an environment where children feel secure, valued, and protected. Through our qualified staff, robust procedures, and ongoing vigilance, we ensure that Snowflakes remains a safe haven for every child in our care.
Your child's safety is not just our responsibility – it's our promise to you and your family.
Creating a Safe Environment
Ealing Children's Integrated Response Service (ECIRS)
Call: 0208 825 8000
email: [email protected]
Contact ECIRS if:
You are concerned that a child may be at risk of harm
You are concerned that a child may be experiencing verbal or physical abuse
For both help or advice
Freephone: 0808 801 0366
Opening hours: Mon - Fri 9.30am -3pm
Ofsted: 0300 123 1231
NSPCC: 0800 500 5000
email: [email protected]
Always call 999 for children you believe to be at immediate risk.
For assistance we have someone on our team who can give advice at any of our branches:
Lady Margaret Road Branch: 020 8571 6378
Grand Union Village Branch: 020 8845 8998
Comer Crescent Branch: 020 8571 6867
Norwood Green Branch: 020 8507 3222
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Grand Union Village - Branch Address:
8 Higham Mews
NORTHOLT,
UB5 6FP
Phone:
02088458998Regulatory Authority ID:
EY394004
Date Registered by
Regulatory Authority:10 Sep 2009
Lady Margaret Road - Branch Address:
100 Carlyle Avenue,
SOUTHALL,UB1 2BL
Phone:
02085716378
Regulatory Authority ID:
EY393991
Date Registered by
Regulatory Authority:02 Dec 2009
Comer Crescent -
Branch Address:
Comer Crescent,
Southall,
UB2 4XD
Phone:
02085716867
Regulatory Authority ID:
EY497465
Date Registered by
Regulatory Authority:27 Sep 2016
Norwood Green -
Branch Address:
St Mary's Church Hall,
Norwood Green Road,Southall,
UB2 4LA
Phone:
02085073222
Regulatory Authority ID:
EY561899
Date Registered by
Regulatory Authority:07 Aug 2018
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